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A buyer’s guide

From your order
to your kitchen.

A Häcker kitchen is made in Germany after you order it and arrives in India 16 to 18 weeks later, as finished cabinets, ready to install. Here is what happens in between, what you need to have ready, and how to time it with a new home.

The short version

Nothing is made
until you order.

Häcker does not stock kitchens. Every cabinet, front, drawer and fitting is produced for one plan, in the company’s own factories in Rödinghausen and Venne, around 1,000 kitchens a day, and shipped to the country it was ordered from. For India that means a sea voyage and a studio in your city that receives the kitchen and installs it. The 16 to 18 weeks are the making and the journey; your studio confirms the schedule in writing on the day you order, so the date is not a guess.

Step by step

7 stages, in order.

1 · Planning
You visit a studio with your floor plan, or the builder’s drawing for a new apartment. The designer walks the displays with you, asks how you cook, and draws a measured layout with elevations. It is revised as often as it needs to be; nothing is ordered yet.
2 · The quotation
Itemised: cabinetry, fronts, hardware, interiors, appliances and worktop shown separately, so you can move any one of them. You also get the written warranty terms before you decide, not after.
3 · Order day
Appliances and every detail are settled, because the cabinets will be made to them. The studio measures the site, places the order with the factory, and confirms your delivery schedule in writing. This is the day the 16 to 18 weeks start.
4 · Made in Germany
Your kitchen becomes a production order in Rödinghausen. Boards are cut, edges sealed in the factory (PUResist), and the cabinets assembled with their hinges and drawer runners fitted, so they leave the factory as finished units rather than flat packs. The same factories carry the RAL “Made in Germany” mark, the Golden M and the BIS licence for India.
5 · The journey
The finished cabinets are packed and shipped to India by sea, cleared, and delivered to the studio in your city. Sea freight is the reason the schedule is counted in months, and the reason the studio quotes a range rather than a day until the kitchen has landed.
6 · Your site
While the kitchen travels, the room is finished to the drawing: flooring laid, walls done, plumbing and electrical points where the plan puts them. Your studio gives you the list and checks the site before the installation date, so the day is not lost to a missing socket.
7 · Installation and handover
Installation is scheduled with you and carried out by teams trained on Häcker systems. The cabinets go in first; the worktop is measured once they stand, then fitted along with the sink and appliances. You take over a working kitchen, and the written warranty runs from that date.
Timing it

Count back
from the day you cook.

A new apartment
Many buyers order while the flat is still being finished, from the builder’s plan, and have the studio measure once the walls are up. Count back 16 to 18 weeks from your possession date, then add the time the site needs to be ready; the studio schedules installation around the date you get the keys.
A renovation
The old kitchen can stay in use for most of the 16 to 18 weeks. Plan the civil work, plumbing and electrical changes for the last weeks before the delivery, so the room is without a kitchen for as short a time as possible.
Appliances
Decide them before order day. Cabinets are made to the appliance sizes, so a different oven or hob later means a changed cabinet. If you already own appliances you want to keep, bring their models to the first visit.
Changes after the order
Possible, but every change means the changed cabinets are made anew in Germany, and that moves the date. Settle the plan on paper first; the drawing can be revised as often as you like before you order.

More: What a Häcker kitchen costs  ·  The warranty  ·  Find a studio

In brief

Made in Germany.
Proven in Indian homes since 2004.

Made in
Rödinghausen and Venne, Germany, in Häcker’s own factories, around 1,000 kitchens a day, made to order since 1898
Delivery
16 to 18 weeks from order, pan India, confirmed in writing when you order
Arrives as
Finished cabinets with hinges and runners fitted, shipped by sea, received by the studio in your city
Installed by
The Häcker studio in your city, with teams trained on Häcker systems; 13 studios across India
Warranty
Written, from the installation date (5+5 years on Systemat); service by the team for your city, tracked by the Delhi head office
Certified
RAL “Made in Germany”, the Golden M, and BIS licence CM/L-4100366889 to IS 17634:2022 for India

Every studio has working kitchens and the schedule in writing. Find a studio

Questions

Order to installation,
answered.

How long does a Häcker kitchen take from order to installation?

16 to 18 weeks, pan India. The kitchen is made to order in Häcker’s factories in Rödinghausen and Venne, Germany, shipped to India by sea as finished cabinets, and installed by the Häcker studio in your city. The studio confirms the schedule in writing when you place the order.

Why does it take 16 to 18 weeks when a local kitchen takes 3?

Because nothing is made until you order, and it is made in Germany. Every cabinet, front and fitting is produced for your plan, then travels to India by sea. A kitchen promised in 2 or 3 weeks is almost certainly made locally, whatever its name.

When should I order if I am moving into a new apartment?

Count back 16 to 18 weeks from the date you want to cook, and allow for the site to be ready before that: flooring, plumbing and electrical points as on the drawing. Many buyers order while the apartment is still being finished; the studio measures the site before the order and schedules installation around your possession date.

Can I change the design after I have ordered?

Settle it before order day. Once the order is with the factory, a change means new cabinets are made for the changed part, which affects the schedule. Appliance models in particular are fixed at the order, because the cabinets are made to their sizes.

What do I need to have ready at home before installation?

The room finished to the drawing: flooring laid, walls plastered and painted, and plumbing and electrical points where the plan puts them. Your studio gives you the list and checks the site before the installation date; the worktop is measured once the cabinets are standing.

What happens after the kitchen is installed?

You get the kitchen handed over working, and the written warranty runs from the installation date (5+5 years on Systemat). Service is handled by the team for your city, with every case tracked by the Delhi head office.

Sources
  1. Häcker Küchen, the company: factories in Rödinghausen and Venne, around 1,000 kitchens a day
  2. Häcker Kitchens India, the written warranty
  3. Häcker Kitchens India, how to tell a kitchen is really made in Germany
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